Board portal comparison – Aprio vs. Diligent

Are you trying to decide between the Aprio and Diligent board portal for managing your board? Here are some key differences to consider when comparing these two board portals.

What makes Aprio superior to Diligent?

At their core Aprio and Diligent board portals do similar things – helping boards with organizing board meetings, securely distributing board packages and engaging and keeping directors up to date. But there are some standout differences to consider as you decide which to buy.

Benefits	Aprio	Diligent
Affordable pricing Aprio’s starter subscription offers standard features, 15 user licenses, unlimited training and support, and mobile and desktop editions – all for one affordable price that’s far less than Diligent.	$$	$$$$
Industry-leading security Like Diligent, Aprio offers the strongest encryption for complete network and data security, with backups and certifications from independent, third-party security auditors – only Aprio charges less.	Yes	Yes
Seamless onboarding From day one, Aprio helps every customer set up their board meeting software, import existing data, and ensure their board portal is perfectly configured. You’ll work directly with experienced board portal administrators to make your migration or first-time setup a breeze.	Yes	No
Expert support & training for all While both platforms offer 24/7 help, you won’t find automated-chat answers or hard-to-reach call centers with Aprio. We offer responsive, expert help from former board administrators who know firsthand the stresses and urgencies of board meeting management and communication.	Yes	No
Sole Product Focus Aprio is a specialist in board technology, whereas Diligent offers multiple products from risk management, IT compliance, carbon accounting, audit management and more. Aprio gives you all the tools to manage your board with a team 100% focused on supporting boards.	Yes	No
Admin control – add/remove directors Aprio provides self-serve control to administrators to add or remove directors as the board evolves. Plus, Aprio lets you create as many groups or committees as you need. Customer reviews of Diligent indicate that some committee set up needs to be done by their customer support team.	Yes	Yes
Virtual meeting readiness Easily add Zoom, Webex, or GoToMeeting video conferencing to your meetings, which board members can join in just one click.	Yes	Yes

Aprio vs. Diligent: Worth the switch?

Aprio stands out in the industry as the most full-featured, easy-to-use and affordably-priced board portal available. With Aprio, you have access to more sophisticated tools as your board’s needs change without an upgrade in pricing or a migration.

We lead the industry in customer loyalty and service satisfaction, and have you fully protected with top-level industry-standard security. We’ll work hard to win your trust and keep it.

Aprio vs. Diligent Features

Aprio and Diligent offer very similar board management features like:

One central library to store board materials and documents
Easy file sharing features
Easy agenda creation and distribution
Voting and survey tools to improve board engagement and decision making
Track tasks to ensure action items are completed on time
Meeting minute tool to draft minutes faster
Annotations for board members to markup board documents and collaborate
Video conferencing integration
Mobile apps for any device

However, some customer reviews of Diligent note that some features aren’t as intuitive to use. For example, it can be time consuming for admins to upload board agendas with lots of documents and links, or link to other documents within another board book.

Customer reviews of Aprio’s board portal indicate how easy it is for board members to log in and get started from day one. With Aprio’s intuitive navigation, board members can easily find files, links, and everything else they need.

Aprio vs. Diligent Service

Not all board portals offer the same caliber of responsive service. Because a board portal is used by some of the most influential and time-starved people in your organization, it is paramount that product support is highly professional and useful.

Diligent offers 24/7 global customer service support for its full line of products as well as a status update page. Premium support for the Diligent board portal comes at an additional cost, according to customer reviews. Some customer reviews note that support drops after the sales process.

Aprio is proud to offer unmatched expert service for every customer and continue our track record of excellence in customer support and training, achieving a 95% customer loyalty rate.

Unlike other board portals such as Diligent, Aprio you won’t deal with hard-to-reach call centers that offer 8 different products or find automated-chat answers. When you call us, you’ll talk with a former board administrator who knows firsthand the stresses and urgencies of boards—24/7, 365 days a year.

Aprio vs. Diligent Pricing

When comparing the cost of board portal software, it’s important to get customized quotes to truly compare. Be sure to consider your goals, all the features you need and what level of support your board will need – all for a fair price.

Diligent pricing

The cost of Diligent boards consists of a platform fee, the number of appropriate users, and any additional add-on modules you need. Customer reviews on sites such as Capterra and Trust Radium indicate Diligent is the “most expensive” and “cost may be a factor” in renewal decisions.

Aprio Pricing

All of our software licensing pricing includes initial training for administrators and directors, and any ongoing training you may need to set your board up for success. Our starter subscription includes 15 user licenses – any number of which can be administrators — and unlimited committees at no extra cost.

We offer all of the standard tools and features you need to better manage your board: a library of current and past board materials, minutes builder, agenda builder, calendars, annotations, audit reports, decision tracking, desktop and remote access, attendance reports, and much more – with access to both desktop and mobile applications. If you’re looking to add on surveys, resolutions and expense reporting – no problem! Buy additional capabilities as you need them with no additional cost for training.

We believe that good governance should be simple. That’s why Aprio’s pricing model ensures you won’t pay for more users than you need or for features you aren’t ready to use. Our product specialists will work with you on building a package that aligns with your budget and goals.

Aprio vs. Diligent: See the difference

Evaluating board management software and making the switch in a few weeks is possible! We help many customers like you daily to lighten the work of getting ready for meetings by providing easy-to-use technology and expert support and technology to directors.

We’re happy to help assess your needs and the fit with Aprio. Take the first step – request a demo.

See how Aprio compares to other board portals: