What are the roles and responsibilities of the board of directors?

The importance of the board of directors cannot be overstated. They are critical to the success of an organization and ultimately responsible for its success or demise. Collectively they bear the legal responsibility to govern the organization. 

The board of directors duties and responsibilities should be clearly defined. Each individual board member needs to fully understand what’s expected and needed of him or her, and be held accountable when they get off track. If you don’t know what the job entails, it’s impossible to do it well.

Did you know? Board portal software helps new board members by centralizing access to materials, providing training resources, and facilitating collaboration, helping them become familiar with their duties and responsibilities.

What are the main functions of a board of directors?

There are 3 main areas that a board of directors focuses their work: governance, strategic direction and accountability.

1. Governance

Board governance is the framework that controls how the board is structured, how it operates and how decisions are made. It includes the processes, rules and systems to help boards understand their specific responsibilities among each member and committees, as well as guides how to best work with management.

2. Strategic direction

The board of directors help decide or at least inform how the organization grows. Board members who bring strong strategic experience in a broad range of industries can help the organization address opportunities and potential threats. Strategic planning should be done on an ongoing basis by the board and include both short and long-term goals.

3. Accountability

The board has a legal responsibility to provide oversight and accountability for the organization. They must ensure that all legal and ethical standards are followed and the organization is appropriately managing their assets and resources. 

Responsibilities of the board chair

The primary role of the board chair is to lead the rest of the board and act as a direct liaison between the board and management. Experienced board chairs know to perform their job well they need to stay in loop on all board activities and develop solid relationships with other board members, the chief executive, management, corporate secretaries and board committees.

Key responsibilities of the board chair include:

• Help the corporate secretary or person playing that role to write the agenda to identify top priorities and facilitate board meetings efficiently.
• Oversee board and executive committee meetings and empower the board to complete their duties. 
• Keep board members actively engaged by participating in board member orientation, onboarding and development.
• Set the tone for board meetings to ensure there’s a respectful and collaborative environment for strategic planning and decision-making. 
• Be willing to ask the chief executive officer or executive director difficult, probing questions to best guide the organization to fulfill its mission and goals.
• During times of crisis, work collaboratively with management to best steer the organization. 
• Act as an alternate spokesperson for the organization.
• Coordinate and support the chief executive’s annual performance evaluation.

Responsibilities of board members

No matter what type of organization – non profit, private company or publicly traded – every board member shares some basic fundamental responsibilities but their roles also differ.

Private company

All corporations must have a shareholder-elected board of directors. Private companies are not required to have a board of directors, but can adopt this form of management if they choose to do so. The primary difference between a private board of directors and a public corporate board is that the latter are responsible to the shareholders. Private companies are not legally obligated to fully disclose financial and operating information, so the board of directors may play an advisory role with less authority. 

LLC

A limited liability corporation (LLC) does not have a formal board of directors.  Instead, the owners of the LLC, act as an informal board of directors and are often referred to as a board of advisors. The owners play a natural executive oversight role for the LLC because of their financial interest in the company.

At bare minimum, all board members regardless of the type of organization must:

• Attend all board and committee meetings and functions such as special events. 
• Review agenda and supporting materials prior to board and committee meetings
• Be informed about the organization’s mission, services, policies, and programs 
• Keep tabs on the organization’s industry including competitors

See this related post: The ex officio board member role explained

The top 5 responsibilities of the board of directors:

1. Organization strategic planning and monitoring

The board may be responsible for creating and reviewing the mission and purpose statements that articulates the organization’s goals, means, and primary constituents served. Boards must actively participate in an overall strategic planning process and monitoring of the plan’s goals. As part of this, they may also monitor the organizations’ programs and services to determine which are consistent with the organization’s mission and monitor their effectiveness.

2. Protect assets and provide financial oversight 

Boards need to ensure that they’re protecting the organization’s assets and managing them responsibly, including carrying out its fiduciary responsibilities. For example, a board should work with the chief financial officer to establish a budget, ensure proper controls are in place for incoming and outgoing funds and review the organization’s financial statements. This may also include establishing an audit committee and completing an internal audit every year.

3. Serve on committees or working groups

Board members should serve on committees or task forces and offer to take on special assignments, as this is where the bulk of board work gets done. Example committees include governance, finance, executive and audit committees. Boards can also create ad hoc committees or working groups to accomplish specific goals or tasks. 

4. Select, support and review performance of the chief executive

The board is responsible for vetting and selecting a qualified candidate for the CEO or executive director to run the day-to-day management activities of the organization. Once appointed, the board will collaboratively work with the chief executive to meet the organization’s short and long-term plans. On an annual basis, the board of directors is also responsible for evaluating the performance of the CEO. The bulk of this work is most likely done through a committee, in which they will present their findings to the full board. 

5. Board member recruitment and board performance evaluation

The board is responsible for recruiting, nominating and appointing new board members with the right mix of skills, knowledge and experience. Most boards assess their performance on an annual basis to identify gaps and form a strategic plan. An important topic for today’s boards is to address diversity and inclusion in their board recruitment and selection.

For new board members, it may be helpful to provide a quick list of their core roles and responsibilities. See this checklist from BoardSource. 

Legal responsibilities for nonprofit board members

Nonprofit board members have additional legal responsibilities. They must meet three standards: duty of care, duty of loyalty and duty of obedience. In the US, there are several states that have statutes adopting a variation of these duties to use in court to determine whether a board member acted improperly.

Duty of care

Duty of care relates to the level of competence expected of a board member. A board member is expected to exercise reasonable care when he or she makes a decision as a steward of the organization.

Duty of loyalty

The duty of loyalty represents a standard of allegiance to the organization. A board member must act in the best interests of their organization and never use information obtained as a member for personal gain.

Duty of obedience

The final standard requires board members to act consistently towards the organization’s mission and central goals. This duty requires board members to obey the law and the organization’s internal rules and regulations. 

In addition to these legal responsibilities, non-profit board members are often expected to actively network or advocate on behalf of the organization. This could include identifying new business opportunities or opening doors for the organization to achieve their mission. 

Who should not serve on a board of directors?

Generally speaking, board members should be independent to the organization, unrelated to each other and hold no conflict of interests. As many professionals desire to work on boards that align with their personal and professional interests, it’s important to evaluate any potential personal or financial conflicts of interest that could compromise your judgment.

You should only accept a board member position if you can: 

• Commit your time. Carefully review your schedule and consider if you can fulfill all of your board obligations. This includes attending board meetings, contributing productively, reviewing board materials in advance and following through on assigned tasks.  
• Maintain integrity. At all times, you must exercise integrity as a board member such as maintaining confidentiality regarding sensitive matters. 
• Welcome diverse views. With many voices and perspectives, there’s bound to be conflict from time to time. As a board member, you should make a conscious effort to actively listen, participate in discussions productively and respectfully communicate with all board meeting participants.