Diligent BoardBooks was one of the original digital board book solutions in the market. Now part of the larger Diligent platform ecosystem, BoardBooks serves many community banks, credit unions, and municipal organizations. However, organizations that have used BoardBooks for years are increasingly finding that the platform’s legacy architecture and the complexity of Diligent’s larger product suite create friction.
If you are evaluating Diligent BoardBooks—or considering an upgrade from the platform—here is why organizations are choosing Aprio.
Diligent’s acquisition strategy has created a sprawling suite of products (BoardBooks, Boards, Governance Cloud, Market Intelligence). For BoardBooks customers, this often means navigating a confusing product roadmap, receiving pressure to “upgrade” to more expensive tiers, and dealing with interfaces that feel dated compared to modern SaaS standards.
Aprio provides a single, unified governance platform where every feature is included from day one. There is no confusing product hierarchy, no pressure to upgrade, and no legacy interfaces. You get modern, intuitive software that your directors will actually enjoy using—with a 98% customer retention rate to prove it.
BoardBooks pricing can escalate quickly when organizations add users, committees, or additional modules. The Diligent sales process for anything beyond core BoardBooks often requires custom quotes and multi-year commitments.
Aprio charges a single flat fee for unlimited users, unlimited committees, and full feature access. There are no hidden costs, no per-seat surcharges, and no module upsells. Community banks and credit unions especially value this model because it makes budgeting predictable.
As a small customer within Diligent’s massive portfolio, BoardBooks users can sometimes struggle to get timely support. Enterprise accounts often receive priority, leaving mid-market organizations waiting.
Every Aprio customer gets a named customer success manager regardless of their size. Your CSM knows your organization, your board calendar, and your governance goals—and proactively reaches out before issues arise. Plus, 24/7 localized support ensures you get help in your time zone when you need it.
Large platform implementations can stretch for months, especially with complex data migrations and training schedules across multiple product modules.
Aprio’s white-glove migration team handles your entire transition in weeks, not months. We migrate all historical documents, user accounts, and meeting archives. Most boards are running their first meeting on Aprio within 2-3 weeks of contract signing.
“We found that through our review process, Aprio seems to be more intuitive, user-friendly, and was also less expensive. We were able to find a solution that provided us with enhanced benefits for a lesser cost. The switch was easier than expected, and I think we made the right move.”
— Leslie Mondragon, Centinel Bank of Taos
💰 Cost Comparison: When organizations calculate their 3-Year Total Cost of Ownership — Base Fee + (Per-User Cost × Users) + Required Modules + Implementation — Aprio frequently saves them 30–50% in Year 1, with savings compounding as the user base scales.
Organizations that switch from Diligent BoardBooks to Aprio consistently report simpler administration, higher director adoption, and dramatically lower total cost of ownership. Discover the difference today.
✅ Why Organizations Choose Aprio
⭐ 4.6/5 on Capterra · G2 Reviews
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