When your board members struggle to log in, and your finance team struggles to decipher the latest invoice, it’s time to evaluate your board portal.
Diligent is the legacy giant in board governance. But for many organizations—especially credit unions, community banks, and high-growth nonprofits—legacy means rigid pricing curves, hidden module fees, and an interface that feels stuck in the past.
Aprio was built for boards that need enterprise-grade security and uncompromising ease-of-use, without the enterprise-level runaround.
The most common reason administrators evaluate Aprio is pricing fatigue.
With Diligent, pricing is notoriously opaque. Many organizations report getting locked into a base price, only to discover that critical features (like granular permissions, voting, or premium support) require purchasing expensive add-on modules. Furthermore, Diligent typically charges a per-user license fee, which actively penalizes organizations from adding committee members, executives, or external auditors.
Aprio uses a flat-fee subscription model with unlimited users.
Whether you have 10 board members or 150 executives across dozens of committees, your price remains exactly the same. All features—including high-level security, voting, eSignatures, and granular permissions—are included out of the box.
Board meetings don’t happen neatly between 9 AM and 5 PM. When a director gets locked out on a Sunday morning before a critical vote, filling out a support ticket doesn’t cut it.
Former Diligent users frequently cite frustrating support experiences, long response times, and feeling like a small fish in a giant corporate pond.
Aprio’s Customer Success team actually answers the phone. Every customer gets 24/7, localized support. We don’t use AI chatbots or offshore call centers for critical board emergencies. Our team knows your administrators by name and resolves 95% of issues on the very first call.
Functionality doesn’t matter if your directors refuse to use it. Diligent’s interface can feel overwhelming for non-technical users, requiring extensive training and frequent IT intervention.
Aprio was explicitly engineered around the phrase: “It just works.”
Our interface is clean, modern, and intuitive. Even the least tech-savvy board members can annotate documents, sign resolutions, and access archives from their iPad in minutes, with zero formal training required.
The Financial Management Association of Australia (FMAA) needed a secure board portal that didn’t consume their entire operational budget. After evaluating the market, they switched from Diligent to Aprio.
“We were looking for something that was highly functional, easy to use, and reasonably priced. Aprio checked every box, and the migration from Diligent was incredibly smooth.”
In independent customer discovery interviews conducted in early 2026, former Diligent customers shared consistent feedback:
Source: Independent customer discovery interviews, February–March 2026. Organizations include credit unions, energy utilities, national foundations, and housing corporations.
Aprio board portal helps organizations streamline governance, ensure compliance, and run more effective meetings.
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