VANCOUVER, BC – March 13, 2018 – Aprio Inc., Canada’s most trusted provider of board portal software, continues its focus on customer loyalty with expansion of its customer service team in Toronto, Ontario, and enhanced in-product help resources.
The growth in Ontario gives Aprio’s Canadian team a national presence and offers customers across North America dedicated training and reliable, round-the-clock support. Aprio provides 24/7/365 service and free training to all users of the Aprio board portal, whether as groups or individuals.
Continuing its strong relationship with customers, Aprio has also translated insights from users into brief, informative videos accessible from within the Aprio board portal. Rolled out to customers this month, the videos will offer instant guidance on key activities such as downloading meeting materials, making annotations or adding hyperlinks to meeting agendas. Aprio will continue to expand self-service training options with more tools and videos over the coming months.
Ian Warner, President and CEO at Aprio, says, “We’re committed to being first in service with our customers, staying responsive to evolving needs of our technology and of our service team. As we work to grow our customer community, we remain as dedicated as ever to continuing our track record of excellence in customer support and training.”
Building upon unprecedented growth in 2017, Aprio continues to uphold an industry-leading customer retention rate. These service additions follow other recent customer-inspired product enhancements, such as a new browser edition.
Aprio Inc. makes good governance simple and affordable for organizations of any size. The Aprio board portal is the trusted choice for credit unions, financial institutions, crown corporations, government organizations, non-profits and public companies to achieve transparent communication, efficient decisions and well-run board meetings. With all board information, scheduling, collaboration and decision tracking in Aprio, the work of organizing meetings, and engaging and keeping directors up to date becomes easier, and far more secure. Founded in 2003, Aprio Inc. is proud of our reputation for the best customer experience in our industry. Visit www.aprio.net to learn more.
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